User agreement

This User Agreement is a contract (hereinafter the "Agreement") between the «SkyLove» Service and its User and may be accepted only by accepting the Agreement and the Privacy Policy in general.

Terminology

User profile — is information about a User including photo, nickname, gender, age, preferences, email address, education, profession. All of this information is available on the «SkyLove» platform. «SkyLove» Administration is not responsible for the accuracy and completeness of this information.

Points — Points are an internal unit of account intended for the purchase of additional Features on «SkyLove». Points are not a payment or cash equivalent and are not refundable, transferable to e-wallets or exchangeable for cash. Points are not time-bound and may be used by a User only to purchase additional «SkyLove» Features which are eligible for Points. The terms and conditions for the purchase of Points are specified on the «SkyLove» platform.

Verification — you voluntarily take a selfie with your phone camera (without the ability to upload from your saved files), the selfie is sent to the «SkyLove» moderators and compared to your profile picture, if it's the same person, the picture is given the status "verified". This confirms that you are the person in the photo.

User — is an individual over the age of eighteen years, accessing «SkyLove» via the Internet through the «SkyLove» Mobile App and/or website, accepting and agreeing to the terms and conditions of this Agreement.

Popular user/TOP user — is a user with a rating above 1500.

VIP-status — is a privileged status that allows you to get a variety of benefits, such as:

«SkyLove» mobile app — is an App designed to run on smartphones, tablets and other mobile devices based on Android 5.0 and above, iOS 12.3 and above, which is available for download on the store platforms. It is also intended for installation of the App and sign up by the User, and allows you to use the functionality of the Service in the selected range on the User's mobile devices.

Sign Up — you fill out the registration form provided on «SkyLove» by entering the required information in the application form.

«SkyLove» Service or Service — a set of hardware and software owned by the Company, through which we provide you with access to the Features and Services available through the Mobile App and/or the Company's website.

Event — An event, a meeting, a trip, a communication that starts at a specific time and place (for example: going to a restaurant, a movie, traveling together, playing sports, etc.) The event is created by «SkyLove» users themselves. The event appears in your feed, on the city map, and in the "likes" section. Members who are interested in your event request to join, and event creator - organizer - selects the user they like and invites them to the event, communicating via chat, push notifications and «SkyLove» advanced tools.

Paid features of the Service — features that allow you to extend the functionality of the «SkyLove» service for the user, including:

Features — information services that provide information exchange between you, posted on «SkyLove».

Account — a set of data about you that is necessary to identify (authenticate) and provide access to personal data and settings. Your account may optionally contain personal contact information.

Functionality — features of the service, presented through the mobile app and/or the company's website.

Filters — information about your preferences regarding other Users, including organizing meetings or Events between them.

1. Subject of the Agreement

1.1. We provide you with the services enabling you to use «SkyLove» on the terms and conditions of this Agreement.

1.2. We give you access to «SkyLove» for communication with other Users for the purpose of exchanging information between you, arranging mutual Events and/or personal meetings, as well as providing other Services and Features available on «SkyLove».

1.3. Unconditional acceptance of the terms and conditions of the Agreement shall be deemed to be your signing up on «SkyLove». Before using the platform, you must read this Agreement. If you disagree with any particular term or the entire Agreement, you should discontinue all further usage of «SkyLove». You fully and unconditionally accept to the terms of this Agreement by committing one of the following acts - copying (installing) the Mobile App by yourself to your mobile device; - using «SkyLove» in any way and/or your signing up; - clicking the "Continue" button when you Sign up using your cell phone number, on the platform or through the Mobile App. By using the Service, you also acknowledge your acceptance of the Privacy Policy posted at https://skylove.su/info/privacy.html . Use of the Service and its Features is allowed only under the terms of this Agreement.

1.4. Service is aimed to familiarize the User with the rules of use of the Service. The User has access to information about the options for using the Service, the Features, the Fees and payment terms, the rules of behavior and other information necessary for the use of the Service. Based on the information provided, you decide for yourself whether to use «SkyLove», post information about yourself and your preferences, and post your photos. Your signing up on «SkyLove» confirms that you've read the terms and conditions of «SkyLove», the User Agreement and Privacy Policy.

1.5. This Agreement may be amended by us unilaterally without any special notice to the User. The new version of the Agreement comes into effect from the moment of its posting on the Internet at the address specified in this paragraph, unless otherwise provided by the new version of the Agreement. The current version of the Agreement is available on the official website https://skylove.su/ in the section Information > User Agreement. If you disagree with any provision of this Agreement, or amendments to it, you must stop using «SkyLove».

1.6. By accepting the terms of this Agreement, you express your acceptance of the terms of this Agreement and the Privacy Policy. By accepting the terms of this Agreement, you confirm that you have reached the age of 18, confirm the accuracy of the data you provide under this Agreement and take full responsibility for its accuracy, completeness and truthfulness.

2. Sign-up Process

2.1. When using our service, you create an account through our mobile app and/or website. You can only have one account, otherwise we reserve the right to block or delete your repeated accounts.

2.2. When creating an account, you create and enter a password, and you commit to keeping the password safe and secure from third parties.

2.3. If you lose or compromise your password, or if a third party illegally obtains your password, you should immediately contact the Support Service at support@skylove.su.

2.4. When signing up, you will be asked to fill out a registration form that includes the required fields:

2.5. You agree to provide true and complete information about yourself and to keep this information up to date. Your image in the photo and/or video should allow you to be recognized when encountering other users. If you provide inaccurate information or if we have any doubt that the information you provide is incomplete or untrue, or the picture does not belong to you at all, we reserve the right to block or delete your account and deny you use of the Service (or any of its features).

2.6. You are given the opportunity to sign up through social networking plugins provided by our service.

2.7. If you've changed your sign-up information, you need to contact «SkyLove» Support immediately to notify them of the change in your information.

2.8. If you have provided incorrect or incomplete information, we are not responsible for providing services for mistakenly specified data, as well as for providing profiles of other users who do not match your filters.

2.9. Our service is not available to individuals under 18 years of age. By signing up, you confirm and warrant that

2.10. If during verification by selfie or photos we have suspicions that you are under 18 years of age, or if we receive complaints from other users about possible use of the service by an underage person, we reserve the right to ask you to confirm your age and identity by taking selfies with a passport (it is important that your face and your ID document must be clearly visible in the picture).

3. Terms of Use of the Service

3.1. We provide you with «SkyLove» for personal, non-commercial use.

3.2. Under the terms of «SkyLove» you choose other Users to communicate or to arrange Events or personal meetings yourself.

3.3. You are given the access to other Users' profiles to choose a match and express your sympathy to them.

3.4. «SkyLove»'s Compass Feature is intended only and exclusively for use on «SkyLove» and only for the intended purpose. You may not use the Compass Feature for navigation, emergencies, or any critical or safety use. You may not rely on the Compass Feature in any circumstance that could lead to death, personal injury, bodily harm, or property damage, or for tracking people or equipment, or for any purpose other than personal communication with other Users.

3.5. When using «SkyLove», you understand and agree that: - the quality of the selection of another User as a partner depends on the Filters you use, including when arranging Events; - We do not guarantee the likes of other selected Users; - We do not guarantee the interest of other selected Users in meeting with you; - To fulfill Our obligations under this Agreement, We share the data you have provided exclusively at Sign Up with other Users selected as partners.

3.6. While we make every effort to provide quality Services on «SkyLove», we cannot guarantee and are not responsible for the accuracy and completeness of the information you provide. We are not responsible for the reciprocal likes of other Users, their appearance in meetings, nor for the accuracy of the Profile of the selected User.

3.7. Our communication with you is performed via email and/or a «SkyLove» account and/or push notifications. Your communication with us is performed via email support@skylove.su or a feedback form within the App or on the website https://skylove.su/ .

4. Photo requirements on the Service

4.1. When you sign up on «SkyLove», your picture or your video is required.

4.2. All your photos and videos are subject to compulsory moderation by the company's specialists.

4.3. We do not allow you to post photos or videos of the following:

5. Financial terms

5.1. We may provide you with free-based services, information about which can be found on «SkyLove» and in the fee-based services of the Platform.

5.2. We set the fee for the Paid Services, which are presented on the «SkyLove» Platform. The cost of paid services is subject to change at Our discretion. Information about the current cost is indicated on «SkyLove». The new cost shall be effective from the moment of its publication on the platform and shall not apply to the Services paid by you at the time of publication of the new Fees.

5.3. Payments for paid services are made through the payment systems or credit organizations listed on «SkyLove». When paying for Services via payment systems or credit organizations, you undertake to read the terms and conditions of money transactions. It is your responsibility to follow the rules/instructions of the payment systems or credit organizations, and you are entirely responsible for the actions you take via your personal accounts or apps. By accepting the terms of this Agreement, you confirm that in the case of choosing methods of payment and receiving funds, you: Familiarized yourself with the terms of the «YooMoney» service (link to the terms of the «Quick payment» service: https://yoomoney.ru/pay/page?id=526623 ), «QIWI» service ( https://qiwi.com/payment/form/36699 ); Agree that the cash obligation of the counterparty to the Client is performed by crediting the appropriate amount to the electronic means of payment of the Client in the payment service «YooMoney», «QIWI».

5.4. We have the right to obligate you to deposit money on your balance on the platform for further automatic deduction of funds according to the paid services hosted on «SkyLove». If there are not enough funds on your balance in accordance with the selected paid service, you agree to replenish the balance within 2 (two) calendar days from the date of receipt of a notice from us.

5.5. When you pay by debit card, payment processing (including entering the card number) takes place on a secure page of the processing system. Card data is transmitted only in encrypted form and is not stored on the server of the Company. All operations with payment cards are performed in accordance with the requirements of payment systems. When transmitting information, special security technologies of online card payments are used, data processing is carried out on a secure high-tech server of the processing company.

5.6. All fees of payment systems and/or credit organizations related to the payment and transfer of funds shall be paid by you at your own expense. The moment of payment is considered the moment of positive result of authorization of payment in payment systems and/or credit organizations, or the moment of receipt of funds on the account of «SkyLove».

5.7. We are not a paying agent according to Russian law.

5.8. We would like to emphasize that we do not act as a tax agent towards Users. All obligations to comply with applicable laws on taxes and fees in relation to the received funds are performed by Platform Users on their own. We are not responsible for the User's failure to pay taxes or declare income.

6. Company Rights

6.1. We have the right:

6.2. If we receive any claims for compensation for damages caused by your actions, we will forward such claims to the User. It is your responsibility to participate in our review of all complaints, claims, and demands related to the User's use of «SkyLove».

7. Prohibitions when using the Service

7.1. You are not allowed to:

8. Responsibility

8.1. In case of non-performance or improper performance of their obligations, the parties shall be liable in accordance with the applicable laws of the Russian Federation.

8.2. You use «SkyLove» at your own risk. We provide it «as it is». This means that we are not responsible for any problems that arise during installation, updating, support and usage (including compatibility problems with other software products (packages, drivers etc.), inconsistency of «SkyLove» usage experience with User's expectations etc.). The User shall understand that they are solely responsible for any negative consequences caused by incompatibility or conflicts between «SkyLove» and other software products installed on the User's computer or other device.

8.3. Any materials and/or information (including downloadable software, any instructions and manuals, etc.), accessed by the User using «SkyLove», may be used at the User's own risk and the User is solely responsible for possible consequences of the use of such information and/or materials, including any damage it may cause to the User's computer (device) or third parties, for loss of data or any other harm.

8.4. The Company shall not be responsible and shall not be liable for any losses or other consequences of the User resulting from: - unlawful acts of third parties, other Users, including personal meetings; - refusal of one User to meet with another User; - violation by any person of any intellectual property rights of third parties associated with the use of «SkyLove».

8.5. Software and hardware failures, whether on Our side or on your side, that result in your inability to access «SkyLove» are circumstances of insuperable force majeure and grounds for the release from liability for the failure of «SkyLove» to perform its obligations under the Agreement.

8.6. «SkyLove» service interruptions are acceptable. If the platform fails to operate, we will not be liable for any failure to perform or improper performance of our obligations. We have the right to suspend «SkyLove» until threats or errors are resolved.

8.7. The Parties are relieved from responsibility for full or partial non-fulfillment of their obligations, if such non-fulfillment is a consequence of force majeure circumstances arising after the entry into force of this Offer, as a result of extraordinary events, which the Parties could not foresee and prevent by reasonable efforts. The Party, referring to circumstances of undeterminable force (force majeure), is obliged to provide for their confirmation a document of the relevant state authority.

9. Intellectual Property and Restrictions when using the Service

9.1. «SkyLove» contains intellectual property owned by the platform, its affiliates and other related parties, sponsors, partners, representatives and other third parties.

9.2. Trademarks and trade names, software and other data published and available on «SkyLove» are the intellectual property of their respective owners and protected by the laws of the Russian Federation.

9.3. By using «SkyLove», you acknowledge and agree that all «SkyLove» content and its structure are protected by copyright and other intellectual property rights and that these rights are valid and protected in all forms, in all media, and in all technologies, whether now existing or later developed or created. Any rights to any «SkyLove» content, including but not limited to audiovisual works, text, graphics, computer programs, photos, trademarks do not pass to the User as a result of using «SkyLove» and entering into the Agreement.

9.4. All of your intellectual property rights posted on «SkyLove» are granted by you under a simple non-exclusive license for the entire term of copyright protection without payment of any royalties to you from the moment of posting.

10. Messaging service (chat)

10.1. You are given the access to «SkyLove» to exchange messages (hereinafter referred to as "chat"). Your personal data is processed in accordance with the legislation of the Russian Federation. Our administration has the right to use the information you provide in order to comply with the requirements of current legislation of the Russian Federation (including the prevention and/or suppression of illegal and/or unlawful actions of users).

10.2. You agree to receive personal messages through the chat from the administration at any time and of any nature, including advertising. We have the right to moderate (preview, evaluate and filter) messages sent to users in chat.

10.3. You are not allowed to use the Chat to:

10.4. We reserve the right to delete, move or edit posts in full or in part if they violate the terms of this agreement or are otherwise unacceptable.

10.5. We reserve the right to disclose your personal information to third parties if we receive a complaint that material you downloaded from the app or site violates their copyright, privacy rights, or as required by law:

11. Personal information

11.1. By accepting this Agreement, you agree to our processing of the personal information you provide during your sign up, as well as the personal information you voluntarily submit to «SkyLove», and its transfer to third parties for the purpose of providing the Services.

11.2. Processing of personal data includes actions (operations) with personal data, such as collection, systematization, accumulation, storage, clarification (updating, modification), utilization, distribution (including transfer), depersonalization, blocking, deletion of personal data.

11.3. By signing up, you agree to read the Privacy Policy posted on «SkyLove».

11.4. Your consent to the processing of personal data is granted without time limitation.

12. Other conditions

12.1. You warrant that all of the terms of this Agreement are clear to you and that you accept them unconditionally and in full.

12.2. If you have any questions or complaints, we recommend sending an email to support@skylove.su.

12.3. All disputes arising between the parties will be resolved by negotiation, if no agreement is reached, the dispute shall be considered in court at the location of «SkyLove».

12.4. In everything else that is not provided for in this Agreement, the Parties shall be guided by the applicable laws of the Russian Federation.

12.5. The invalidity of any provision of this Agreement shall not invalidate the remaining provisions.

13. Contacts

Requests, proposals and claims of individuals and legal entities to «SkyLove» related to the content and operation, violations of rights and interests of third parties, requirements of applicable law, as well as for requests of the persons authorized by applicable law may be sent to the e-mail address: support@skylove.su

SKYLOVE LTD: 22366777 1 APRILIOU STR. 52 ATHIENOU LARNACA CY – 7600 enables the User to use the «SkyLove» Service on the terms and conditions set out in this Agreement.